I've had my
soldering iron out and started making chains…but the soldering iron couldn’t
take the heat in the studio and blew up!
I had to move on … so on to the mini torch which works okay and have to
be aware of the heat on the chain links.
But it was time to get a new soldering iron. I headed over to a local stain glass store
and got their recommendation on a good soldering iron. I bought a nice one for about $130. Later that evening I was having a conversation with my
brother and was telling him about my purchase and he says, like he always says…did
you check Amazon.com? So we did and I
found it to cost $85, dang that’s a big difference plus I get free shipping with
Amazon! So the next morning I went to
return the one I bought . The initial
sales clerk was rude saying with no receipt no refund and also “refunds is
stamped on the receipt and then pointed at it on my receipt. I’m like here’s the story….I told her and
that didn’t make it any easier. She told
me I would probably get a store credit but not cash! So I asked to speak to the
manager/owner. I overheard the sales
clerk tell the manager how I should not get a refund. It was the owner who came to speak to me. I explained if the cost was only $10
difference I would not of bothered. But
nearly $50 is too much of a difference to ignore and questioned the price
difference. She said she buys directly
from the manufacture and was not happy to know I could get if for so much
less. I told her check Amazon .com for
herself. She told me I could get store
credit and I was thinking in my head "hell no" it was less than 24 hours since I bought it and
it would take me a long time to use up
that much store credit since I don’t do stain glass and have stocked up on my
soldering supplies. I said out loud “really, really you’re not going to give me my money back?” She finally agreed to give me a full
refund. I think she understood I was
being straight up with her and told her I like her shop and I shop there
whenever I need supplies. She said she
actually has a meeting with the soldering company rep and will be discussing
the pricing with him. I ordered my
soldering iron off Amazon.com for $50 less! Lesson here is check on line before purchasing which will help avoid any confrontations. My new soldering iron was delivered today....yeah.
I have no idea what this means haha |
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